Careers

We're inviting applications for the role of Customer Service Executive with the following JD:

​

Job Description

 

• Researching required information using available resources.

• Providing customers with the organization’s service and product information.

• Processing forms, orders, and applications requested by the customers.

• Identifying, escalating priority issues and reporting to the high-level management.

• Obtaining and evaluating all relevant data to handle complaints and inquiries.

• Recording details of comments, inquiries, complaints, and actions taken.

• Managing administration, communicating and coordinating with internal departments.

• Maintains communication equipment by reporting problems. 

• Other duties as assigned.

 

Must have Skills:

 

• Open to work in any time-zone.

• Experience in dealing with the public.

• Fluent-level reading, writing and speaking skills in English language.

• Excellent english communication skills, including verbal with proper grammar.

• Ability to work in a team.

• Good computer skills.

• Good multi-tasking skills.

 

Good to have skills:

 

• Technical expert in related computer applications.

• Able to react effectively and calmly in emergencies.

 

Education:

 

• Graduate: Bachelors / Diploma after 10+2

• Previous customer service experience will be preferred

 

Compensation:

 

• As per industry standards