/Careers at KRUXIN Global
Job Description
Researching required information using available resources.
Providing customers with the organization’s service and product information.
Processing forms, orders, and applications requested by the customers.
Identifying, escalating priority issues and reporting to the high-level management.
Obtaining and evaluating all relevant data to handle complaints and inquiries.
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating and coordinating with internal departments.
Maintains communication equipment by reporting problems.
Other duties as assigned.
Must have Skills
Open to work in any time-zone.
Experience in dealing with the public.
Fluent-level reading, writing and speaking skills in English language.
Excellent english communication skills, including verbal with proper grammar.
Ability to work in a team.
Good computer skills.
Good multi-tasking skills.
Good to have skills
Technical expert in related computer applications.
Able to react effectively and calmly in emergencies.
Education
Graduate: Bachelors / Diploma after 10+2
Previous customer service experience will be preferred
Compensation
As per industry standards
